Support & FAQ

Have questions? We've got answers. If you can't find what you're looking for, feel free to reach out to us.

Frequently Asked Questions

Is Doc2MD completely free?

Yes! Doc2MD is a free tool created to help the community convert documents easily. There are no hidden fees, subscriptions, or premium tiers.

What file formats do you support?

We currently support the following formats: Microsoft Word (DOC, DOCX), PDF, and PowerPoint (PPT, PPTX). We are constantly working on adding more formats.

Is my data secure?

Absolutely. We use secure HTTPS connections for all file transfers. Your files are processed on our automated servers and are permanently deleted immediately after the conversion process. We do not store, view, or share your content.

Why is my file conversion taking so long?

Conversion speed depends on the file size and complexity (e.g., many images or complex formatting). Most files convert within seconds. If it takes longer than a minute, please check your internet connection and try again.

Do you support batch conversion?

Currently, we process one file at a time to ensure maximum quality and privacy. We may consider adding batch processing in future updates.

Can I use Doc2MD offline?

Yes, you can. Please visit our GitHub to view deployment methods.

Privacy First

Your privacy matters. Read our policy to learn how we protect your data.

Read Privacy Policy →

Contact Support

Need help with a specific issue or have a feature request? Our team is here to assist you.

support@doc2md.org

← Back to Home